FAQ

 

Can I change my order after I have placed it?

Send us a message using the Contact us page as soon as you can and we will try to accommodate you. Unfortunately, after an order has shipped the order cannot be altered. You will have to wait until you receive your order and then contact us for a refund.

How much are shipping charges?

If your order is $35 or more, then shipping is free. If your order is less than $35, then a $5 shipping fee will be added to your order. We currently only ship to the United States of America including the District of Columbia. We currently do not ship to APO/FPO or international addresses.

Do you collect sales tax?

We charge the appropriate state and local sales tax for all orders shipped to the state of California. The applicable tax is based on your zip postal code.

Where are my socks?

Please don't panic. Some of the warehouses we ship our socks from are in China. It takes a little longer to get your socks across the Pacific Ocean, but we believe it is worth the wait. Due to the crazy nature of tracking shipments from China, we will not always be able to provide a tracking number. Contact us if you would like us to provide you with current tracking information.

How do I contact the Luscious Socks Support Team?

It doesn't matter if it is business or personal, we would be glad to hear from you. Send us a message using the Contact us page.

What is your Privacy Policy?

Our Privacy Policy can be found here.

 What is your Refund Policy?

Our Refund Policy can be found here.

What are your Terms of Service?

Our Terms of Service can be found here.